Privacy Policy

The service is operated by Parth Shah, sole proprietor, trading as Shhukriya. For anything in this policy, write to hello@shhukriya.com or call +91 97739 90794.

Guests can tip without creating an account. We collect: the tip amount, the staff members chosen, the table and restaurant, an optional name and note, and payment status from our payment aggregator. We never see or store your card number, UPI PIN or banking credentials; those go directly to the RBI-regulated payment aggregator that processes the payment.

Restaurant staff profiles are created by their restaurant and include: name, role, photograph, a short story, and payout details (bank account or UPI ID) used solely to settle tips.

Restaurant owners provide: name, email, phone, restaurant details, and billing information for their subscription.

Technical data: standard server logs (IP address, browser, pages visited) used for security and debugging.

• To route tips to the right people and show staff and owners an accurate record of every tip, split and payout.
• To bill restaurants for their subscription and issue invoices.
• To keep the service secure, prevent fraud, and meet legal and payment-network obligations.
• To respond when you contact us.

We do not sell personal data, and we do not use it for advertising.

• Payment aggregators (such as Razorpay) to process payments and settle tips, under their own RBI-supervised obligations.
• Infrastructure providers that host the service and its database (Vercel; Supabase, hosted in the Mumbai region).
• Within a restaurant: staff see tips addressed to them; owners see tips, splits and payouts for their restaurant.
• Authorities, when the law requires it.

We use only essential cookies: session cookies that keep restaurant owners and staff signed in. There are no advertising or third-party tracking cookies.

Tip and payout records are retained as long as needed to provide the service and to meet accounting and tax obligations under Indian law. Staff profiles are removed or anonymised when a restaurant deletes them, except where a payout record must be preserved.

You may ask us to access, correct or erase your personal data, or object to its processing, by writing to hello@shhukriya.com. If you are restaurant staff, you can also raise it with your restaurant owner, who manages your profile. We respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.

The service is not directed at children. We do not knowingly process the personal data of anyone under 18 except incidentally as guests making a payment under adult supervision.

We will post any changes to this policy here, with the date above updated. The grievance officer for the purposes of Indian law is Parth Shah, reachable at hello@shhukriya.com and +91 97739 90794. See also our Terms & Conditions.